Terms of Service — The Shy Marketeer
Terms of Service

Terms of Service

Last updated: 28 April 2026

These Terms govern your use of this website and any digital products you purchase from The Shy Marketeer. Please read them carefully before buying.

1. About Us

The Shy Marketeer is a trading name of The Profit First Coach Ltd, a company registered in England and Wales with company number 15730877.

In these Terms, "we", "us", and "our" refer to that company. "You" and "your" refer to the person purchasing or using our website.

Contact: [email protected]

2. Acceptance of Terms

By using this website or making a purchase, you agree to these Terms. If you do not agree, please do not use the site or purchase from us.

3. The Product

We sell digital products including PDFs, templates, and similar downloadable content. The specific contents of each product are described on the product's sales page.

Our products are provided for your personal or business use, subject to the licence terms below. We do our best to keep product descriptions accurate, but minor variations may occur.

4. Pricing and Payment

Prices are shown in US dollars (USD) unless otherwise stated. We accept payment through our secure payment provider. By placing an order, you authorise us to charge the amount shown at checkout.

You are responsible for any local taxes or fees that may apply in your country.

5. Delivery

Digital products are delivered immediately after successful payment, either via on-screen download or by email to the address you provide. If you do not receive your product within one hour, please email [email protected] and we will resolve it.

6. Right of Withdrawal and Refunds

Important: Because our products are digital and delivered instantly, you expressly waive your statutory right of withdrawal under UK and EU consumer law by completing your purchase. All sales are final and we do not offer refunds.

This is clearly stated on the sales page before purchase.

Exceptions where we will issue a refund:

  • The product is materially different from what was described on the sales page
  • You were charged in error or charged twice
  • The product cannot be delivered to you due to a technical fault on our side that we cannot resolve

Refund requests should be sent to [email protected] within 14 days of purchase, with your order details and a clear explanation of the issue.

7. Licence and Use of the Product

When you purchase a product, you receive a licence to use it according to the terms set out on the sales page and within the product itself. Some products include resell rights; others do not.

For products with resell rights:

  • You may rebrand and resell the product to your own customers
  • You may keep 100% of any revenue you earn from doing so
  • You may not resell the product as-is without making changes (e.g. rebranding the cover)
  • The original creator's intellectual property rights remain with the original creator

You may not:

  • Share, distribute, or give away the product for free
  • Claim that you created any portion of the product not authored by you
  • Use the product or its contents for any unlawful purpose

8. No Guarantee of Results

Our products provide information, templates, and methods. They do not guarantee any particular financial result. Any income examples or testimonials are for illustration only and reflect individual experience that may differ from yours. Your results depend on factors including your effort, skill, market conditions, and many things outside our control.

9. Intellectual Property

The website, branding, and any content not licensed for resale remain the intellectual property of The Shy Marketeer or its licensors. You may not copy, reproduce, or use this content without our written permission.

10. Limitation of Liability

To the fullest extent permitted by law, our total liability to you for any claim arising from your purchase or use of our products is limited to the amount you paid for the product in question.

We are not liable for indirect, consequential, or incidental losses, including lost profits, lost data, or business interruption.

Nothing in these Terms limits liability that cannot be excluded by law, including liability for fraud or for death or personal injury caused by negligence.

11. Privacy

Our handling of your personal information is described in our Privacy Policy.

12. Changes to These Terms

We may update these Terms from time to time. The "last updated" date at the top will reflect any changes. The Terms in force at the time of your purchase apply to that purchase.

13. Governing Law

These Terms are governed by the laws of England and Wales. Any dispute will be subject to the non-exclusive jurisdiction of the courts of England and Wales, except where consumer protection law in your country of residence requires otherwise.

14. Contact

For any questions about these Terms or your purchase, email [email protected].